BC8 Privacy Policy

1. Overview

BC8 operates an online gaming platform accessible to players in the Philippines. In the course of providing that service, we process certain personal information about our users. This Privacy Policy describes what data we collect, the reasons we collect it, how it is used, and your rights in relation to it.

We take privacy seriously, and this document is written to be as clear and readable as possible. If any section is unclear, our support team is available at [email protected] to explain it before you proceed.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which are incorporated by reference.

2. Personal Data We Collect

When you register and use a BC8 account, we collect personal information in the following categories:

We do not knowingly collect data from individuals under 21 years of age. If we become aware that an account was created by someone underage, we will close it and delete the associated data.

3. How We Use Your Personal Data

BC8 uses your personal data only for purposes that are directly connected to operating the platform and serving you as a player. The main purposes are:

• Account creation and management — setting up and maintaining your BC8 account, including authentication and OTP verification for sensitive actions.
• Identity verification (KYC) — confirming that you meet eligibility requirements, including age verification and document checks, before allowing withdrawals or when flagged for review.
• Payment processing — facilitating deposits and withdrawals in PHP through approved Philippine payment channels.
• Platform operation and improvement — analysing usage patterns to fix bugs, optimise performance, and develop features that serve Philippine players better.
• Security and fraud prevention — detecting and investigating unusual activity, multiple accounts, or patterns associated with fraud, money laundering, or policy breaches.
• Responsible gaming support — monitoring activity to identify players who may need support, and enabling tools like deposit limits and self-exclusion where requested.
• Customer support — responding to your enquiries, resolving disputes, and communicating important account updates.
• Legal compliance — fulfilling our obligations under applicable laws and retaining records as required.

We do not use your personal data for automated profiling that produces legal or significant effects without human review.

4. Legal Basis for Processing

BC8 processes your personal data on the following grounds:

• Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions, such as operating your account and processing transactions.
• Legal obligation — processing required to comply with applicable laws, including identity verification and record retention obligations.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent — where you have provided specific consent, such as opting in to marketing communications. You can withdraw this consent at any time through your account settings or by contacting support.

5. Who We Share Your Data With

BC8 does not sell or rent your personal data. We share information only where necessary and only with trusted parties under strict controls:

• Payment processors — Philippine payment service providers and e-wallet platforms used to process your deposits and withdrawals in PHP. These providers receive only the data needed to complete the transaction.
• Identity verification providers — third-party KYC service providers who assist with document verification and age confirmation. They operate under confidentiality obligations.
• Technology and infrastructure providers — cloud hosting, security monitoring, and platform support services. Access is restricted to what is necessary for the contracted service.
• Legal and regulatory authorities — where required by law, court order, or official request, we may disclose data to relevant authorities.

All third parties who receive BC8 user data are required to handle it in accordance with applicable data protection obligations and are not permitted to use it for their own commercial purposes.

6. Cookies and Tracking Technologies

BC8 uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small files placed on your device when you visit bc8.xyz.

We use the following types of cookies:

• Essential cookies — required for the platform to function, including session management and login state. These cannot be disabled without affecting platform use.
• Functional cookies — remember your preferences such as language and display settings to improve your experience across sessions.
• Analytics cookies — collect anonymised usage data to help us understand how players navigate the platform, which areas are most used, and where improvements are needed.
• Security cookies — help detect and prevent fraudulent activity, including unusual login behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality, including your ability to log in or maintain a session.

7. How Long We Keep Your Data

BC8 retains personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by law. General retention practices are as follows:

• Active account data — retained for the duration of your account and for a period after closure to meet legal and compliance obligations.
• Transaction records — retained for a minimum period as required by applicable financial recordkeeping obligations.
• KYC documents — retained for the period required under applicable identity verification and anti-money laundering requirements.
• Support communications — retained for a reasonable period to allow dispute resolution and quality review.

When data is no longer required, it is deleted or anonymised in a secure manner. Anonymised data may be retained for longer periods for aggregate analytics purposes, as it no longer identifies you personally.

8. Your Privacy Rights

As a BC8 user, you have the following rights in relation to your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Correction — you can ask us to correct inaccurate or incomplete information. You can also update most details directly through your account profile.
• Deletion — you can request deletion of your personal data in certain circumstances. Note that legal retention requirements may limit our ability to fully delete some records.
• Objection — you can object to processing based on legitimate interests in specific situations.
• Withdrawal of consent — where processing is based on consent, such as marketing communications, you can withdraw consent at any time without affecting the lawfulness of prior processing.
• Portability — you can request your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.

9. Data Security

BC8 takes reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and bc8.xyz.
• OTP verification for account access, password changes, and withdrawal requests.
• Access controls limiting internal data access to authorised personnel only.
• Regular security reviews and monitoring for suspicious activity on the platform.

While we work hard to protect your data, no online system can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials, and contact support immediately if you notice anything unusual on your account.

10. Players Under 21

BC8 is strictly a 21+ platform. We do not knowingly collect or process personal data from individuals under the age of 21. If an account is found to belong to an underage player, it will be closed immediately and the associated data deleted, subject to any legal retention requirements.

If you believe that a person under 21 has registered on BC8, contact support at [email protected] so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

BC8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify active users through the platform or by email and update the effective date shown at the top of this page.

We encourage you to review this page periodically so you stay informed about how we handle your data. Continued use of the BC8 platform after an update has been published constitutes acceptance of the revised policy.

For any questions about this policy or how BC8 handles your personal data, reach out to us at [email protected].